To start a return, please contact us at contact@jecless.com Once your return is accepted, we will provide you with the necessary return instructions. Please note that items sent back to us without prior authorization will not be accepted.

You may request a return for a refund within 30 days of receiving your item.

You can ask for an exchange within 30 days of receiving your item.

At JECLESS, we strive to process refunds promptly. On average, the refund process takes between 0 to 10 business days from the time your return is received and confirmed. Please note that this timeframe may vary based on factors such as shipping times and the specific circumstances of your return. We appreciate your patience and assure you that we are committed to ensuring a smooth and efficient refund process for our valued customers.

To be eligible for a return, the item must be in the same condition as you received it – unworn or unused, with tags, and in its original packaging. You'll also need to provide the receipt or proof of purchase.

If you prefer a refund instead of a replacement for a defective product, you will need to return the item. Jecless does not cover the return shipping fee.

For any questions related to returns, feel free to reach out to us at contact@jecless.com. We are here to assist you.

Upon receiving your order, please inspect the items carefully. If you find the item defective, damaged, or receive the wrong item, contact us immediately at contact@jecless.com. We will evaluate the issue and make it right.

We will notify you once we receive and inspect your return. If the refund is approved, we will inform you accordingly. The refund will be automatically processed to your original payment method. Please be aware that it may take some time for your bank or credit card company to process and post the refund to your account.

If you want to return a product and get a refund, please remember that you have 30 days from the date of receiving the item to request a return. Keep in mind that you will need to cover the cost of return shipping. Additionally, please be aware that there restocking fees of 11% deducted from your refund. To avoid any surprises, we recommend carefully reviewing our return policy before making a purchase.

We hope this comprehensive returns and exchanges policy provides clarity on the process and assures you that we are committed to your satisfaction at Jecless. If you have any further inquiries, don't hesitate to contact us at contact@jecless.com.