Shipping Delivery

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What are the shipping costs?

We offer international Free Shipping, so orders from any location incur no shipping costs. Enjoy our products without additional charges for Shipping or Tax's.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), and Apple Pay.

Where are orders shipped from?

All orders will be processed and shipped from the warehouse closest to your destination. We have warehouses in the United States and United Kingdom to ensure fast shipping based on product availability.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on our website Track Your Oder

What is the estimated delivery time for United Kingdom?

Choose between two shipping options:

Standard Shipping:

- which takes 4 to 9 business days for delivery,

Premium Shipping by a DHL official:

- which takes 3 to 7 business days.

What is the estimated delivery time for United Status?

Choose between two shipping options:

Standard Shipping:

- which takes 5 to 11 business days for delivery,

Premium Shipping by a DHL official:

- which takes 3 to 7 business days.

What is the estimated delivery time for Australia?

Choose between two shipping options:

Standard Shipping

- which takes 6 to 9 business days for delivery,

Premium shipping by a DHL official

- which takes 4 to 6 business days.

What is the estimated delivery time for Canada?

Choose between two shipping options:

Standard Shipping

- which takes 6 to 9 business days for delivery,

Premium shipping by a DHL official

- which takes 4 to 12 business days.

What is the estimated delivery time for New Zealand?

Choose between two shipping options:

Standard Shipping

- which takes 6 to 10 business days for delivery,

Premium shipping by a DHL official

- which takes 4 to 6 business days.

What is the estimated delivery time for Europe?

Choose between two shipping options:

Standard Shipping

- which takes 4 to 16 business days for delivery,

Premium shipping by a DHL official

- which takes 4 to 10 business days.

What is the estimated delivery time for Rest of the world?

Choose between two shipping options:

Standard Shipping

- which takes 4 to 16 business days for delivery,

Premium shipping by a DHL official

- which takes 4 to 10 business days.

How long does it take for an order to be processed?

Most orders are processed within 1-3 days, accounting for 80% of all orders. An additional 15% of orders may take 4-8 days to process, while a small percentage of 5% may take over 8 days to process. Please note that due to various factors such as the ongoing pandemic, limited stock availability, customs inspection, and extreme weather conditions, there may be a delay in the delivery of your order.

How can I contact your customer support?

You can reach our customer support team through the Contact Us page on our website, where you can fill out a form with your inquiry, or you can email us directly at contact@jecless.com. We aim to respond to all queries within 24 hours.