Privacy Policy

Last Updated: June 15, 2023

At JECLESS AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

1.1 Personal Data

We may collect personal identification information from users in various ways, including, but not limited to:

Name, email address, and contact details when you create an account
Billing information when you subscribe to our paid services
Information you provide in user profiles, feedback forms, or when contacting customer support
Authentication information when connecting third-party services (such as GitHub, Figma)

1.2 User-Generated Content

When you use our service, we collect the following types of user-generated content:

Design files, images, or mockups that you upload
Prompt descriptions and project requirements you provide
Code generated through our platform
Project configurations and settings

1.3 Usage Data

We automatically collect certain information when you visit, use, or navigate our platform:

Device and connection information (IP address, browser type, operating system)
Usage patterns and interactions with our website and services
Time spent on pages and features used
Referring websites or sources
Performance and error data

1.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the following types of cookies:

Essential cookies: Necessary for the website to function properly
Functional cookies: Remember your preferences and settings
Analytics cookies: Help us understand how visitors interact with our website
Marketing cookies: Track your browsing habits to deliver targeted advertising

2. How We Use Your Information

We use the information we collect for various business purposes, including:

Provide and maintain our services: Including processing transactions, managing your account, and authenticating your identity
Improve and develop our platform: Analyzing usage patterns to enhance user experience and develop new features
Personalize your experience: Tailoring content and recommendations based on your preferences and past interactions
Communicate with you: Sending administrative messages, updates, security alerts, and support messages
Customer support: Assisting you with technical issues and addressing questions or concerns
Marketing and advertising: Delivering relevant content and advertisements about our services
Security and fraud prevention: Detecting and preventing fraudulent activity and unauthorized access
Compliance: Fulfilling legal obligations and enforcing our terms of service

We process your user-generated content specifically to:

Generate code based on your designs and prompts
Improve our AI models and algorithms
Provide technical support related to your projects
Analyze patterns to enhance our code generation capabilities

3. Information Sharing and Disclosure

We may share information we have collected in certain circumstances, including:

Service providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Legal requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Vital interests and legal rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.
With your consent: We may share your information with your consent or at your direction.

Third-Party Service Providers: We currently use the following categories of third-party service providers:

Cloud hosting providers (AWS, Google Cloud)
Payment processors (Stripe)
Analytics services (Google Analytics, Mixpanel)
Customer support tools (Intercom, Zendesk)
Email service providers (SendGrid, Mailchimp)
Authentication providers (Auth0, Google Sign-In)

4. Data Retention and Security

4.1 Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Account information: Retained as long as your account is active or as needed to provide services
Usage data: Typically retained for up to 24 months
User-generated content: Retained as long as your account is active, unless you request deletion
Marketing data: Retained until you opt-out or request deletion

If you request account deletion, we will delete or anonymize your personal information, but may retain certain information for backup, archival, legal, or audit purposes.

4.2 Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Our security measures include:

Encryption of data in transit using TLS 1.3
Encryption of sensitive data at rest using industry-standard methods
Regular security assessments and penetration testing
Access controls and authentication requirements for all systems
Employee training on security and privacy practices
Physical security measures for our server facilities
Regular security patches and updates

4.3 Data Breach Procedures

In the event of a data breach, we will notify affected users and relevant authorities as required by applicable law, including the GDPR and CCPA. This notification will occur within the timeframes specified by applicable regulations and will include information about the nature of the breach and steps we are taking to address it.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Right to access: You can request copies of your personal information.
Right to rectification: You can request that we correct inaccurate or incomplete information.
Right to erasure: You can request that we delete your personal information in certain circumstances.
Right to restrict processing: You can request that we restrict the processing of your information.
Right to data portability: You can request that we transfer your information to another organization or directly to you.
Right to object: You can object to our processing of your personal information.
Rights related to automated decision-making: You can request human intervention for decisions based solely on automated processing.

How to Exercise Your Rights: To exercise these rights, please contact us using the details provided in the "Contact Us" section. We will respond to your request within the timeframe required by applicable law (typically 30 days).

Cookies and Tracking Technologies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that such actions could affect certain features of our website.

Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe link in the emails we send or by contacting us. Even if you opt out of marketing communications, we will still send you service-related emails.

Do Not Track Signals: We currently do not respond to "Do Not Track" signals from web browsers.

6. International Data Transfers

We are based in the United States and process data globally. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed by us and our affiliated companies in facilities around the world.

For transfers from the European Economic Area (EEA) to countries not deemed to provide an adequate level of data protection, we ensure appropriate safeguards are in place, such as:

Standard Contractual Clauses approved by the European Commission
Binding Corporate Rules for transfers within our group of companies
Derogations such as consent, contract performance, or important public interests

By using our services, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Policy.

7. Children's Privacy

Our services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as quickly as possible.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

For material changes, we will provide more prominent notice, which may include email notification of Privacy Policy changes for registered users or a notice on our homepage.

Your continued use of our services after such modifications will constitute your acknowledgment of the modified Privacy Policy and agreement to abide and be bound by it.

9. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

Performance of a contract: Processing necessary for the performance of a contract with you (e.g., to provide our services).
Legitimate interests: Processing necessary for our legitimate interests, such as improving our services, preventing fraud, and ensuring network security.
Compliance with legal obligations: Processing necessary to comply with applicable laws.
Consent: Processing based on your specific and informed consent.

You have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

10. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

Right to know: You can request information about the personal information we have collected, used, disclosed, and sold.
Right to delete: You can request that we delete your personal information.
Right to opt-out of sale: You can direct us not to sell your personal information. (Note: We do not currently sell personal information as defined by the CCPA).
Right to non-discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

California's "Shine the Light" Law: California Civil Code Section 1798.83 permits users who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information provided in the "Contact Us" section.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact@JECLESS.com

View our Terms of Service